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NetSuite: Chrome-ing it up for fun and profit
Yes, the SMB and enterprise SaaS vendor released a statement today pledging that its wares are "Optimized with Google Chrome Browser." And yes, you'll need to set your personal anti-hype shielding to full for this one. To anyone who's even glanced at a tech news site in the past couple of days, Chrome needs no introduction. But is it ready for prime time in the workplace? Even suggesting that seems... problematic. Here's what NetSuite had to say:
My question is: At what point is the line between "the latest" and "the so-early-it's-unfinished" blurred? I think it's right here, folks.
You've got your early security concerns. A spartan UI. A lack of a great number of features that users expect from their Web browsers. As Walt Mossberg pointed out, there's no way to send links via e-mail, and no easy way to manage bookmarks. OK, fine. But that's on top of a slew of glitches and other shortcomings that suggest it's not quite ready for its big enterprise debut. Chrome does not support SSL client authentication. It occasionally plays havoc with a number of online apps -- Google's own Apps included. Hmm. None of these shortcomings are difficult to find. What's NetSuite's take on all this? It's not the flaws of the browser the company is focusing on... Rather, it's the innovation it wants to celebrate.
Even NetSuite retreats somewhat on its pledge of "support." Buried at the bottom of its press release, it admits that "NetSuite support for Google Chrome is being rolled out now in phases to customers. Once the rollout is complete in mid-October, all NetSuite and OpenAir functionality will work with Google Chrome's current release." And, it adds a caveat: "Google's Chrome Browser, as a new release, is still in beta version and has not yet been certified for full release by Google." Oh. Er... Okay, then. So, does this hedging sound to anyone else like NetSuite is placing the onus for dealing with Chrome problems soundly on its users? They're proud to tout support for Chrome, only it's not available to everyone yet, and frankly, doesn't really seem all that finished. I'm sold -- how about you? 0 TrackBacksListed below are links to blogs that reference this entry: NetSuite: Chrome-ing it up for fun and profit. TrackBack URL for this entry: https://swarm.jupitermedia.com/mt-tb.cgi/4822 3 CommentsLeave a comment |
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Chrome uses the same rendering engine as the iPhone (WebKit), so it's not like NetSuite actually had to do anything dramatic at all to get their stuff to work on Chrome.
Netsuite was using this as an attempt to get free publicity. They're hoping that some bigger news sites will pick up on the press release and tout Netsuite as a haven of compatibility.
Realistically, however, Chrome uses the same rendering engine as Safari and the iPhone, so declaring it "compatible" was probably a simple exercise in opening up a few of their pages in Chrome and saying "yep, looks OK".
Obviously Chrome's UI is unfinished and their Javascript engine is buggy, but it's reasonably functional and Netsuite, while complex, isn't exactly rocket science nor bleeding-edge AJAX.
I'm a daily user of NetSuite and Chrome, I'm loving how neatly the two integrate both at home and at work!!! Thanks to both!!